Contact
If you have a problem or a question, we would love to hear from you.
Before getting in touch, we recommend you read the frequently asked questions below to see if your query has already been answered. If you still need help then you can reach us by email:
Please remember that Viewport is organised by volunteers in our spare time. Although we will try to reply to queries, a fast response cannot always be guaranteed.
FAQ
Do you offer discounts for groups?
Yes. If you’re bringing three or more people, we can offer a group discount. Email us before you book and we’ll sort it out.
Can my company pay by invoice?
Yes. Email us with your company details and how many tickets you need, and we’ll send you an invoice. If your company uses purchase orders, include the PO number and we’ll put it on the invoice.
I didn’t get a confirmation email. Should I be worried?
No need to worry! If you saw the ‘Payment Successful’ screen, your ticket purchase was completed successfully. Check your junk or spam folder - the confirmation email may have ended up there.
I’ve bought my ticket. What happens next?
Great news, there are no physical tickets to worry about! We use a guest list system, so all you need to do is show up. When you arrive, we’ll check your name on the list and give you your event pass.
I have a disability which requires particular arrangements. Can you help?
We want Viewport to be accessible for everyone. The event space is accessible by lift from the hotel reception, and our staff and volunteers are on hand to help with anything you need. If you have specific requirements, please get in touch and we’ll do our best.