Contact
If you have a problem or a question, we would love to hear from you.
Before getting in touch, we recommend you read the frequently asked questions below to see if your query has already been answered. If you still need help then you can reach us by email at help@viewportconf.org
Please remember that Viewport is organised by volunteers in our spare time. Although we will try to reply to queries promptly, a response cannot always be guaranteed. But we do read everything you send us.
FAQ
I didn’t get a confirmation email. Should I be worried?
No need to worry! If you saw the ‘Payment Successful’ screen, your ticket purchase was completed successfully. Check your junk or spam folder - the confirmation email may have ended up there.
I’ve bought my ticket. What happens next?
Great news, there are no physical tickets to worry about! We use a guest list system, so all you need to do is show up. When you arrive, we’ll check your name on the list and give you your event pass.
I’ve got an online ticket. How do I watch the stream?
On each day of the event, we’ll send a link to your inbox at least 30 minutes before the stream starts. Check your spam folder too, just in case.
I have a disability which requires particular arrangements. Can you help?
We want Viewport to be accessible for everyone. The event space is accessible by lift from the hotel reception, and our staff and volunteers are on hand to help with anything you need. If you have specific requirements, please get in touch and we’ll do our best.