Privacy Policy

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time-to-time, so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this policy and our privacy practices should be sent by email to help@viewportconf.org.

Viewport is organised by Switching Protcols Ltd (“the Organisers”), a company registered in England and Wales (company number 17207603).

When you purchase a ticket for Viewport, we collect personal information from you. Visiting our website also necessarily involves the collection of certain information.

We are not given access to your payment details, as these are handled by our payment processor, Stripe. You can find their privacy policy at stripe.com/gb/privacy.

When you purchase a ticket, we collect your name, the names of any other people you are purchasing tickets for, and your email address. If you arrived at our website via a marketing link (for example, from a newsletter or social media post), we also record which source referred you, against your order. The legal basis for holding this data is the explicit consent given by the purchaser when they complete the purchase.

Any visitor to our website, whether they purchase a ticket or not, will have their IP address logged. This data is not retained and is automatically deleted after a maximum of seven days.

We use your information to process ticket orders and to keep you informed of the event. Some non-personal information is also used to help us understand how people use our website.

We also add your email address to our mailing list, to keep you informed about future events. You can unsubscribe from this list at any time using the unsubscribe link in any email.

To the fullest extent possible, only authorised persons will have access to your information. We do not sell or rent your information to third parties. We do not release your information to third parties, other than:

• for the purpose of preparing necessary event material (for example, printing personalised conference badges)
• for the purposes of maintaining our mailing list
• where we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Some of the technical infrastructure we use to operate this website, including the database in which attendee information is stored, is provided by companies based outside the United Kingdom, including the United States. Where this involves the transfer of your personal data outside the UK, we rely on our providers' contractual safeguards for such transfers.

Information about ticket purchases is retained for a maximum of three years. This is to allow us to provide you with information about future events, and to help us understand our audience. We review our retention periods for personal information on a regular basis.

Emails are maintained on the email list until they explicitly unsubscribe, or the email address becomes invalid.

If you do not want to receive communications from us, you can unsubscribe using the link included with all mailings. We will not contact you for marketing purposes unless you have given prior consent, for example by purchasing a ticket.

While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Any breach of this policy or of data protection laws must be reported as soon as practically possible, as soon as you have become aware of a breach. We have a legal obligation to report any data breaches to the ICO within 72 hours.

We do not use personally identifiable information to profile individuals. We may use aggregated data to understand the demographics of our audience, but this data is not linked to any individual.

Our website contains links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We keep this Policy under regular review, at least annually. This Policy was last updated in March 2026.